All Systems Operational
Console Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 17, 2021

No incidents reported today.

May 16, 2021

No incidents reported.

May 15, 2021

No incidents reported.

May 14, 2021

No incidents reported.

May 13, 2021

No incidents reported.

May 12, 2021
Resolved - This incident has been resolved. Qualified automatically reconnected any accounts disconnected from Salesforce and all Salesforce sync attempts during the downtime have been successfully reattempted. The impact of this event has been a delay in those syncs and we expect no further impact going forward. If you have any questions, please reach out to your CSM or the Qualified Technical Support team at help@qualified.com
May 12, 02:49 UTC
Update - Salesforce has identified the issue and their Technology Team is restoring affected services. There is no estimated time for full resolution. Qualified is continuing to monitor the incident and will continue to post as updates become available.
May 12, 01:24 UTC
Update - We are continuing to monitor the Salesforce downtime and working internally ensure minimal impact. Thank you for your patience and feel free to reach out to your CSM or help@qualified.com with any questions. Outside of delayed record syncs, we expect minimal overall impact from this event.
May 12, 00:19 UTC
Update - We are continuing to monitor the issue. Salesforce status updates can be found in the banner here: https://help.salesforce.com/home

We will update hourly as we learn more.
May 11, 23:12 UTC
Update - We’re now seeing some teams experiencing issues connecting to Salesforce including the inability to create and update Leads and Contact records. Qualified Support is monitoring the situation and will reattempt all record creation and updates when the Salesforce connection has been reestablished. There is no action needed by Qualified customers at this time. This issue continues to not affect the Qualified messenger, console, or ability to chat. We will update our status every hour as we learn more.
May 11, 22:18 UTC
Monitoring - Salesforce is currently experiencing issues with some of their services: https://status.salesforce.com/

Qualified is operational and minimally impacted. Qualified users may see errors establishing User and Team connections to Salesforce during this time. Lead and Contact syncs to Salesforce from Qualified are not impacted. This does not affect the Qualified messenger, console, or ability to chat. We’ll continue to update our status every hour as we learn more.
May 11, 21:57 UTC
May 11, 2021
May 10, 2021

No incidents reported.

May 9, 2021

No incidents reported.

May 8, 2021

No incidents reported.

May 7, 2021
Resolved - This incident has been resolved.
May 7, 20:41 UTC
Monitoring - Salesforce syncs are now coming in as expected. We'll continue to monitor the performance until Salesforce has resolved their status. All syncs during this time have been successfully repushed by our team.
May 7, 19:59 UTC
Identified - Salesforce is currently experiencing issues to some of their services, causing pushes from Qualified into Salesforce to be delayed. All failed syncs are being manually resolved successfully by our team, however, there will be a delay in the sync. This does not affect the messenger, console, or ability to chat at this time. We'll continue to update our status every hour as we learn.
May 7, 19:27 UTC
May 6, 2021

No incidents reported.

May 5, 2021

No incidents reported.

May 4, 2021

No incidents reported.

May 3, 2021

No incidents reported.