Resolved -
This incident has been resolved.
Oct 4, 18:01 UTC
Monitoring -
A fix has been implemented and we are monitoring the results.
Oct 4, 16:16 UTC
Identified -
The issue has been identified and a fix is being implemented.
Oct 4, 11:10 UTC
Update -
We are continuing to investigate this issue.
Oct 3, 21:12 UTC
Investigating -
Users may periodically have issues accessing and loading the application for small periods of time.
A small portion of Visitors may see small delayed times for the chat messenger appearing on the site.
Messages sent by reps may also not be delivered to the visitor in rare instances and need to be resent
We will continue to make updates as these items get identified and resolved
Oct 3, 16:02 UTC