All Systems Operational
Console Operational
90 days ago
100.0 % uptime
Today
Messenger Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 16, 2021

No incidents reported today.

Jun 15, 2021

No incidents reported.

Jun 14, 2021

No incidents reported.

Jun 13, 2021
Completed - The scheduled maintenance has been completed.
Jun 13, 04:12 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 13, 04:02 UTC
Scheduled - The Qualified Operations team is performing network and infrastructure upgrades. The Qualified app and messenger will be unavailable during this time. Performance of customer websites will not be impacted.
Jun 13, 04:01 UTC
Jun 12, 2021

No incidents reported.

Jun 11, 2021

No incidents reported.

Jun 10, 2021

No incidents reported.

Jun 9, 2021
Resolved - This incident has been resolved.
Jun 9, 20:36 UTC
Identified - Salesforce has identified and resolved the issue. The Salesforce incident status can be viewed here: https://status.salesforce.com/generalmessages/709

We've now re-synced all failed Lead and Contact syncs affected by this incident and reconnected any customers who lost connection to Salesforce during this time.
Jun 9, 20:36 UTC
Monitoring - Salesforce has observed performance improvement and continues to monitor to ensure that trend continues. Our internal monitoring corroborates this improvement. We are re-pushing all missed Salesforce syncs from this incident. No data was lost during this time and there should be less, if any, issues viewing Salesforce data within the Qualified Visitor 360. We are continuing to monitor the situation and will update if anything changes. The incident will be resolved upon receiving the all-clear.
Jun 9, 18:41 UTC
Update - We are continuing to monitor the situation as Salesforce works to implement a solution. All failed syncs will be sent to Salesforce upon resolution. We will continue to update hourly as we learn more.
Jun 9, 17:49 UTC
Update - Salesforce has identified the issue and are working towards a solution. The Salesforce incident status can be viewed here: https://status.salesforce.com/generalmessages/709

Qualified is continuing to closely monitor the situation and will re-sync all failed Lead and Contact syncs affected by this incident. This does not affect the Qualified messenger, console, or ability to chat. We’ll continue to update our status every hour as we learn more.
Jun 9, 16:41 UTC
Identified - Salesforce is currently experiencing issues with some of their services.

Qualified is operational and minimally impacted. Lead and Contact syncs to Salesforce from Qualified are impacted for some customers and are being manually resynced at this time by our team. Some customers might also not see Leads or Contacts identified in their Visitor 360 profile. This does not affect the Qualified messenger, console, or ability to chat. We’ll continue to update our status every hour as we learn more.
Jun 9, 15:38 UTC
Jun 8, 2021

No incidents reported.

Jun 7, 2021

No incidents reported.

Jun 6, 2021

No incidents reported.

Jun 5, 2021

No incidents reported.

Jun 4, 2021

No incidents reported.

Jun 3, 2021

No incidents reported.

Jun 2, 2021

No incidents reported.