Degraded Application Performance and Chat Load issues
Resolved·Degraded performance

This incident has been resolved.

Wed, Jul 10, 2024, 06:03 PM
(1 year ago)
·
Affected components
Web App
Updates

Resolved

This incident has been resolved.

Wed, Jul 10, 2024, 06:03 PM

Monitoring

A fix has been put in place and all performance degradation issues are now returning to normal. We will continue to monitor to ensure this has been fully resolved.

Wed, Jul 10, 2024, 03:35 PM(2 hours earlier)

Identified

The issue has been identified and we are seeing performance improvements in the application and the Widget loads.We will continue to provide updates as the issue is fully resolved.

Wed, Jul 10, 2024, 03:10 PM(25 minutes earlier)

Investigating

We are currently investigating an issue where we are seeing App Performance issues, users may see some issues loading the application. We are also seeing some inconsistent widget loads.

We will continue to make updates as the issue is identified and a fix is put in place.

Wed, Jul 10, 2024, 03:00 PM(10 minutes earlier)
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