Affected components
No components marked as affected
Updates
Resolved
The messenger delays have now been fully resolved.
Tue, Aug 30, 2022, 05:00 PM
Monitoring
Messenger load times are improving and returning to normal. The Qualified team will continue to monitor but we’re no longer experiencing widespread delays.
Tue, Aug 30, 2022, 04:28 PM(32 minutes earlier)
Identified
We are currently investigating Qualified messenger loading delays on customer websites. Ability to chat with visitors and our console are not affected. We will continue to update this status as the issue is identified and we have more information.
Tue, Aug 30, 2022, 04:06 PM(22 minutes earlier)