Resolved
This incident has been resolved. Thank you for your patience.
Monitoring
A fix has been implemented for the issue impacting delays in widgets loading on some customer websites and in app performance degradation. We will be closely monitoring to ensure systems are back to normal.
Identified
We have identified the issue impacting delays with the widget loading on some customer websites and overall performance degradation for users in the application. We are currently working towards a resolution. We will provide updates as they become available.
Investigating
We are currently investigating reports of delayed widget loads impacting some customer websites and degraded performance in app for some users. We are actively investigating, and will provide updates accordingly.