Resolved
This incident has been resolved and we are seeing a full recovery.
Monitoring
A fix has been implemented for the issues accessing the application and features functioning. We are seeing recovery across all orgs, but are continuing to monitor to ensure a full recovery.
Identified
We have identified the issue impacting our services. We are seeing some recovery. Another update will be posted as a further fix is in place.
Investigating
We are currently investigating reports of users being unable to access their Qualified accounts when signing in, and our widgets not appearing on websites. We will provide further updates once the issue is identified.