Messenger Load Time Delays

Incident Report for Qualified

Resolved

The messenger delays have now been fully resolved.

Posted Aug 30, 2022 - 17:00 UTC

Monitoring

Messenger load times are improving and returning to normal. The Qualified team will continue to monitor but we’re no longer experiencing widespread delays.

Posted Aug 30, 2022 - 16:28 UTC

Identified

We are currently investigating Qualified messenger loading delays on customer websites. Ability to chat with visitors and our console are not affected. We will continue to update this status as the issue is identified and we have more information.

Posted Aug 30, 2022 - 16:06 UTC

This incident affected: Messenger.