Messenger Loading and Application Performance issues

Incident Report for Qualified

Resolved

This incident has been Resolved.

Posted Jun 22, 2023 - 22:14 UTC

Monitoring

Our team has identified and resolved the issue that was impacting the Qualified application around Messenger loading and Application performance. Our team is now monitoring and all systems appear operational at this time.

Posted Jun 22, 2023 - 19:14 UTC

Investigating

We are currently investigating the Messenger not loading on websites consistently. There are also impacts of slow load times of the application which could cause reps to see some performance delays in starting conversations. Users logging into the systems may also see performance issues getting connected. We will continue to update this status as the issue is identified and resolved

Posted Jun 22, 2023 - 18:55 UTC

This incident affected: Application and Messenger.